The world of information technology has its own language. While everyone has IT needs, not everyone is fluent in tech-speak. SOLVit Network Support required copy editing and proofreading for all of their client service documents and information sheets. The language used needed to be authentic and accurate but not incomprehensible to the average business owner.
Through communicating with Damien to unpack the terminology, I rewrote and edited the content for his target audience — business owners who need IT support and information but don’t necessarily ‘speak in geek’.
Kellie’s work has been invaluable to SOLVit, her breadth of knowledge and ability to simplify what would otherwise be an over-complex document and has allowed us to concentrate on what we do best, IT Solutions.
~ Damien Samios (SOLVit Network Support) ~
About SOLVit Network Support
SOLVit provides Information Technology Support for small-medium businesses. They specialise in managed services, repairs and help desk support, cloud services, backup and security.
169/148 Flemington Road, Harrison ACT 2914
If you have information brochures or client documents that need to be jargon-free, contact Kellie to see how I can help.